As a first step, it is crucial to us to fully understand our client’s objectives and where required, we can work with you to help define and quantify these in line with corporate objectives and reporting structure.
With any complex project, establishing a project plan with ownership and accountability for actions, tracking of progress and escalation of issues is key. Each client is different and we work with individuals and teams to develop these tools and processes, building on our learnings from other assignments. We find that good project management processes are especially key and are used to working with multiple stakeholders to ensure that projects are run smoothly and efficiently.
Common to every project is outcome evaluation, with ROI and payback periods forming crucial KPIs across much of our work.